Commonly Asked Questions About Owlet
June 20, 2016
Every once in awhile, we get a question about Owlet that we’ve never seen before*. We love that there are parents out there who are thinking of every possibility and every option. On the other hand, there are some questions we keep seeing pop up across social media very often. These are the questions that we are focusing on today. Check below to see if we answer an Owlet-related question that’s been nagging at you!
Can I adjust the notification parameters?
Currently, we don’t allow for adjusting or personalizing. The Owlet Baby Monitor notification strategy was set by a team of pulse oximetry specialists, pediatricians, neonatologists and pulmonologists. The notification thresholds are preset and are not adjustable. Babies’ heart rates can vary when they are very young, and the notifications are designed to hit the sweet spot to avoid false alarms.
How many times will I need to buy Owlet?
Only once! Owlet comes with three different-sized socks to grow with your baby. The largest sock is designed to fit most babies up to 18 months old or 25 pounds! Even better, we use the highest quality components in our monitor and we designed the sock so that it can be worn on either foot.
Check out our sock-fit guide here.
What if I get a false notification?
We have tested and retested Owlet to avoid false alarms whenever possible! In designing the Owlet Monitor, we wanted to be able to communicate what’s going on with your little one without causing panic. That’s why we designed your Owlet with three different notifications: yellow, blue, and red. Read the blog post below about each of these Owlet notifications, what they mean, how to resolve them, and hear how they sound.
Click here for a breakdown of all our notifications!
Click here to learn how to lower the sensitivity of the Blue and Yellow notifications.
How much will it cost?
The Owlet Team has carefully designed the Smart Sock to be as safe and comfortable as possible. We work with some of the brightest and most talented developers and engineers to ensure this product is accurate and of the highest quality. All of this research and development factors into Owlet’s price of $299.99. We now have an alternative payment plan option. You can select “Affirm” instead of a credit card when you’re checking out on our site!
Can all of us check in on our baby?
Absolutely! Mom and Dad (and Grandma and Grandpa) can all log in to the Owlet app to check on your baby throughout the day. All you need is a device that can download the app from the iTunes App Store and Google Play store.
Does Owlet tell you when my baby wakes up?
In a word, no. Owlet is not designed to notify you if your baby wakes up in the middle of the night but instead tracks your baby’s heart rate and oxygen levels and is designed to notify you if either falls out of range. We focus on the most important information that you need to have a peace of mind when you head to bed. After all, you know your baby better than anyone!
*Have other questions about the Owlet? Head to our Owlet FAQ‘s to learn more.
Products in this Article
The Smart Sock is the first baby monitor to track your baby’s oxygen level and heart rate—the best indication of baby’s health—while they sleep.
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