< Back to All Articles

How to Set Up Your Owlet Cam

January 17, 2019

We are so excited for you to start using your new Owlet Cam! Whether you have your Cam and are ready to set it up or you’re patiently waiting for it to come in the mail, we’re here to help make the setup process go smoothly. Before diving in, make sure and download the New Owlet App in the App Store or Google Play Store so we can get started.

1. Turn on your Owlet Cam

Start by connecting the Micro USB end of the Smart Cable to your Owlet Cam. Next, connect the Standard USB end of the Smart Cable to the USB Power Adapter and plug it in. Pick an outlet close to where you would like your Owlet Cam to reside.

2. Pair your Owlet Cam with your phone and WiFi

Open your New Owlet App and choose to set up an Owlet device. When the screen prompts you to pick which device to set up, click “Owlet Cam”. Next, you’ll want to make sure your Owlet Cam is in pairing mode. Check this by, first, listening for it to say “ready to pair” and waiting for the light on the front of the Cam to blink red and blue. Then make sure and enable your location when prompted so we can detect your WiFi network.

3. Use the QR code to finish pairing

Your app screen should then prompt you with a QR code. Hold your phone screen up to the Owlet Cam until you hear a chime. Don’t hold it too close or too far away. Look at the graphic below for reference. Setup will continue automatically upon successful connection. This may take up to two minutes. Wait until you receive the screen that says “Pairing successful”. Once your Cam is successfully paired, it will have you check for updates. Do this to make sure your Owlet Cam is using the most up-to-date version. If you have any issues pairing your Owlet Cam, head to our website or give our team a call at (844) 334-5330 for further assistance.

      

4. Set up a child profile

Once your Cam is paired, it will ask you to connect your device to a child profile. Create a new profile and then assign your Cam to the child profile you created. The app will also prompt you to name your recently connected device. This will help differentiate if you have multiple devices connected to your account.

5. Start live streaming

Your Owlet Cam should be all set up and ready to go! Enjoy streaming HD 1080p video and audio from your Cam directly to your smartphone. Stay tuned for Cam updates and follow our social pages for additional tips and tricks when using your Owlet Cam.

 

Author Info

Channing Merrell

Hi! I'm Channing and I'm a proud member of the Owlet team!

Products in this Article

Hear, see and know your baby is okay from anywhere. The Owlet Smart Sock + Cam is the first baby monitor system ever to track your baby’s heart rate and oxygen levels while streaming video and audio to your phone.

Stay informed of your baby’s needs with proactive heart rate and oxygen level notifications. Parents can see live readings using Owlet’s app, but can also use the information to understand their baby’s overall wellness.

Comments

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

12 thoughts on “How to Set Up Your Owlet Cam

kyleenaylor2000@yahoo.com'

Kyle N

Can both my wife and I pair our phone with one camera and sock? We would both like to be able to have accessibility independently. Also, can you access the camera when you are not connected to the wifi with your phone?

kyrie.r@owletcare.com'

Kyrie

Hi Kyle, you can both have access. You’ll just need to share the login you created upon set-up! You can access the live readings or the live video stream anywhere you have an internet connection.

jakob.braun@aol.com'

Jakob Braun

Hi there! Not sure if this is the right place for this. Have a somewhat specific question. In our nursery we have a dado rail (a type of moulding fixed horizontally to the wall around the room) at the height where the camera would go. What is the specific reasoning for the 36 inches from the top of the mattress? Would it interfere with how well the sock and the camera function together if I mounted it lower/higher? Thanks in advance for the help.

kyrie.r@owletcare.com'

Kyrie

Hi Jakob, the Cam needs to be mounted at least 36 inches away for safety reasons.

tay15_22@yahoo.com'

Taylor

I am extremely frustrated with the Owlet Cam. We have had our sock since before we even brought our son home 8 months ago and LOVE it. But I have tried numerous times to connect the camera to wifi. It will connect and 5 seconds later (without me moving or anything) disconnect again. Anyone else have these issues or know what might be causing this??

kyrie.r@owletcare.com'

Kyrie

Hi Taylor, it sounds like you may want to reach out to our Customer Care Team at (844) 334-5330. They’ll be able to help troubleshoot this with you!

jordanfurness@gmail.com'

Jordan

Hello,
Why does the cam permanently lose WiFi every time I unplug and replicate the power adapter? (It should have great WiFi signal in this location) I want to be able to disable the device sometimes; this makes it frustrating to have to enter the pairing mode type in the password and wait 60 seconds every tine I want to turn it off or on. Does my device have a unit specific issue or is this common for all owlet cams? Is there an easier way to reconnect that I am missing?

kyrie.r@owletcare.com'

Kyrie

Hi Jordan, just plug in your Cam, wait a few seconds, and it should connect as it will remember your WiFi network. If you need any assistance, don’t hesitate to reach out to our team at (844) 334-5330.

jleonardogagliano@gmail.com'

Leonardo gagliano

I can’t connect the cam because it says the new app is not available in my Country (Colombia) but at moment i am at Miami . The sock is working right !

kyrie.r@owletcare.com'

Kyrie

Call tech support at (844) 334-5330 and they’ll take a look into this for you!

brent1311@gmail.com'

Brent Harnisch

How do you have it check for updates once its set up?

kyrie.r@owletcare.com'

Kyrie

Hi Brent, just go to the app store to check for updates once you’ve set up your device.