Owlet Smart Sock Frequently Asked Questions
April 1, 2020
We recently asked our Facebook and Instagram followers to weigh in and share their top Owlet Smart Sock questions. As promised, here are the answers to many of your Owlet frequently asked questions.
Q: About how long does it take the Sock to charge?
A: The Owlet Smart Sock has an 16-hour battery life. The Sock is powered by a coin cell rechargeable battery (like what you’ll find in your wrist watch) needs to be charged daily. The Sock takes about four hours to charge, so you can typically achieve a full charge in between naps. Many Owlet parents make it a practice to plug the Sock in whenever it’s not in use.
Q: Does the Sock adjust as the baby’s foot grows?
A: The Owlet Smart Sock includes three fabric sock sizes, so you can just pop the Sock electronics out of one fabric sock and into the next size up. Each fabric sock has velcro on it to help adjust and secure it to baby’s foot.
This guide helps explain how to get a good Sock fit, which is crucial to getting proper readings and preventing false notifications.
Q: Can we set another oxygen level as the minimum?
A: No, the notification zones are preset and cannot be changed.
Q: Is it possible to have a false notification for low heart rate?
A: Improper Sock fit can lead to false notifications. To ensure a proper Sock fit, check out our fit guide here.
Another tip: when you get the baby out of the crib for a feeding or to change their diaper in the middle of the night, remember to turn off the Base Station, as the motion from rocking in a chair or your body blocking the signal can cause improper readings and false notifications. The Owlet Smart Sock is designed to be used when the baby is sleeping, alone, in his or her own sleep space (e.g., crib, bassinet, etc.).
Q: Does the Sock Sensor turn off?
A: You don’t need to turn the Sock off, but if you’d like to (if you’ll be traveling and want to save the sock’s battery), follow these instructions.
Q: Is the Sock portable so I can send it to Grandma’s or babysitter’s house when my baby will be napping?
A: Yes, the Owlet Smart Sock is portable. The Base Station and Sock Sensor connect via Bluetooth, so even if Grandma doesn’t have WiFi, the monitor can still be used with the Base Station as the notification system. If you want to connect the Base Station to Grandma’s WiFi so you can view live heart rate and oxygen level on the app, follow these instructions to add a new WiFi network.
Q: Can my baby still wear footie pajamas or does the foot need to be uncovered?
A: Yes, your baby can wear footie PJs (or even another sock) over the Smart Sock. It’s low profile so it can fit nicely under PJs.
Q: How does the payment plan option work?
A: Owlet has partnered with a company called Affirm to offer payment plans. So instead of paying the full amount upfront and at once, Affirm allows you to make payments (payment amounts, interest rates and terms vary by applicant). You do NOT have to wait to receive your Owlet Smart Sock until after your payments are finished. When you purchase and set up a payment plan with Affirm, your order will process and ship as if you paid in full. For more details and answers to even more Affirm FAQs, click here. To pay for your Owlet order with Affirm, select ‘Affirm’ at checkout.
Do you have more questions for us? Click here to view more FAQs. Or, leave them in the comments or email us at email@example.com, and we’ll be more than happy to answer them!
Not a member of the Owlet family yet? Click here to purchase an Owlet Smart Sock. Trust us, you’ll love it!
Products in this Article
The Smart Sock is the first baby monitor to track your baby’s oxygen level and heart rate—good indicators of Baby's overall well-being—while they sleep. If your baby’s readings leave preset zones, you'll receive a notification that lets you know your baby really needs you. Now you can feel more confidence, more freedom, and more peace of mind knowing that Owlet is here to help.
Our all-new Smart Sock is the third of its kind and it's smarter than ever.
How to Stay Comfortable During Pregnancy
September 29, 2015
Has it started yet? That nagging pain in your back? The sharp pains in your hips? Can you no longer find a comfortable position when sleeping? If this sounds familiar, it is most likely harder for you to get comfortable while being pregnant. But, you can still have an expanding belly and be comfortable. Don’t…
A Chronological Hospital Bag Checklist
December 16, 2015
Especially if this is your first baby, it can seem almost impossible to know what exactly you’ll need when the big moment arrives. You check-in at the hospital for 2 but will check-out as 3, and that in between time rarely goes exactly as you imagine. I’ve found that the best way for me to…